0800 043 7671
admin@the-regs.co.uk

Your Most Frequently Asked Questions

Just click on the question below to reveal your answer

1: What if I can't see my question here?

Answer: Please feel free to contact us: Phone 0800 043 7671 or use our 'Contact Us' page.

2: How much does the online 17th Edition City & Guilds course cost and what is included?

Answer: You can choose from one of two training options...

  • Study - training option: Full C&G 17th Edition Online Course with three months access and Online Practice Exams - With 7 Day Tutor Support (Phone, Email and Text) only £97.97
  • Study Plus - training option: Full C&G 17th Edition Online Course with twelve months to complete your course and exam, Workbook Exercises and Online Practice Exams - With 7 Day Tutor Support (Phone, Email and Text) Plus: the 17th Edition City & Guilds 2382-15 Exam, held locally at one of our partner centres throughout the UK. only £247.97
  • Study Plus - with Book training option: Includes a copy of the Wiring Regulations BS7671 and Full C&G 17th Edition Online Course with three months access, Workbook Exercises and Online Practice Exams - With 7 Day Tutor Support (Phone, Email and Text) Plus: the 17th Edition City & Guilds 2382-15 Exam, held locally at one of our partner centres throughout the UK. only £302.97

* For more information please visit our 'Online Course Details' or terms and conditions page.

3: Why can't I take the City & Guilds 2382-15 exam online at home with this course?

Answer: The 17th Edition Wiring Regulation exam has to be taken under supervised conditions which means invigilation at one of our UK national partner's registered City & Guilds exam centre.

4: How does 'the-Regs' online training work?

Answer: You register as a student (register here) and select your online training package 'Study or Study Plus'. When you have fully completed your enrollment you can log in at anytime using any device - PC, laptop, tablet etc and complete your course online with full support.

Please click here to download your Student User Guide

5: How long does my online course take to complete?

Answer: It's up to you, although you can have up to twelve months (Study Plus levels only) most of our students usually take a month to six weeks to complete the course in their spare time without too much bother.

You can go faster if you wish, it just depends on how much spare time you have. You can also take longer, again it's up to the student and we don't put on any pressure as far as time is concerned.

As for the C&G 2382-15 exam we don't have fixed dates, we can just book your exam on demand which seems to suit our exam partners and students better. So, when you are ready we can usually get you in within a week, two at the most..

6: What happens if I fail the exam after completing your course?

Answer: We have a 99.7% student pass rate with our Study Plus training level but if you complete your course and fail the C&G 2382 exam you can either have a full course refund under my 'No Pass No Risk Guarantee' alternatively we can provide you with any additional support, training and assistance you may need to get you through your exam the next time and we'll pay for your resit.

7: When do courses run? - Can I start anytime?

Answer: We run a continuous 'rolling' service which means you can enrol anytime 24/7 and start your course either immediately or anytime later if you wish. There is only a limit on the number of students we can accommodate at any one time, so every so often it may say course full when you try to enrol.

8: Where would my exam be held and when?

Answer: Exam centres are available in: Scotland, North West England, North East England, Midlands, Wales, South West England, South East England and Greater and London area. We have over 26 exam partner centres all around the UK and we aim to book your exam at a date to suit you at a centre as close to you as possible.

9: What books do I need for my course?

Answer: You'll need to provide your own current copy of the 17th Edition BS7671:2008+A3:2015 'yellow book' (try Amazon), you'll need it both for the course and your final C&G exam. We'll provide you with a copy of BS7671 if you enrol Study Plus with Book.

10: How do I pay for my course?

Answer: Payments are made online and are processed by Paypal which means they are totally safe, secure and fast. You do not need a Paypal account and all major debit or credit cards are accepted.


Six good reasons to start your training today...